Privacy policy

1. Overview
Chapterly (“we,” “our,” or “us”) provides a platform for fraternities and sororities to manage members, communicate, and coordinate chapter activities.
This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
a. Information You Provide
When you use Chapterly, we may collect:
  • Name
  • Email address
  • Phone number
  • Chapter or organization affiliation
  • Profile information you choose to provide
b. Automatically Collected Information
We may collect:
  • Device and browser information
  • IP address
  • Usage data (such as pages visited and actions taken within the app)
3. Payments
Chapterly does not directly collect or store payment information.
Payments (such as dues or event fees) are processed through third-party payment providers. These providers are responsible for handling and securing your payment information in accordance with their own privacy policies.
4. How We Use Your Information
We use your information to:
  • Provide and operate the Chapterly platform
  • Manage user accounts and chapter membership
  • Send communications such as announcements, reminders, and updates
  • Improve and optimize our services
  • Respond to user inquiries and support requests
5. SMS Communications
By providing your phone number, you consent to receive SMS messages from Chapterly related to:
  • Chapter announcements
  • Event notifications
  • Dues reminders
Message frequency varies.
Message and data rates may apply.
You may:
  • Reply STOP to opt out
  • Reply HELP for assistance
6. Sharing of Information
We do not sell your personal information.
We may share information with:
  • Service providers (e.g., hosting providers, SMS platforms)
  • Third-party tools necessary to operate the platform
  • Legal authorities if required by law
7. Data Security
We take reasonable measures to protect your information. However, no system can be guaranteed to be completely secure.
8. Data Retention
We retain your information for as long as necessary to provide our services and fulfill legal obligations.
9. Your Rights
You may request to:
  • Access your information
  • Update your information
  • Delete your account
To make a request, contact us at:
charlie@chapter-ly.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Chapterly after updates constitutes acceptance of the revised policy.
11. Contact
Email: charlie@chapter-ly.com
Website: https://chapter-ly.com

TERMS AND CONDITIONS

1. Acceptance of Terms
By accessing or using Chapterly (“the Platform”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree, you may not use the Platform.
2. Description of Service
Chapterly provides a platform for fraternities and sororities to:
  • Manage members
  • Send announcements and communications
  • Organize events
  • Coordinate dues and payments through third-party providers
Chapterly is a software platform only and does not act as a bank, financial institution, or payment processor.
3. User Accounts
You agree to:
  • Provide accurate and complete information
  • Maintain the security of your account
  • Be responsible for all activity under your account
You are responsible for managing access within your chapter (e.g., admins, officers, members).
4. Payments
  • Chapterly does not collect, hold, or process funds directly
  • Payments are handled by third-party providers
  • Chapterly is not responsible for payment processing, errors, delays, or disputes
Any payment-related issues must be resolved with the applicable payment provider.
5. Acceptable Use
You agree not to use Chapterly to:
  • Engage in illegal activity
  • Send spam, unsolicited, or abusive messages
  • Misrepresent your identity or affiliation
  • Violate any applicable laws or regulations
We reserve the right to suspend or terminate accounts that violate these terms.
6. Communications & SMS
By using Chapterly, you consent to receive communications, including SMS messages, related to:
  • Chapter announcements
  • Event notifications
  • Dues reminders
Message frequency varies.
Message and data rates may apply.
You may:
  • Reply STOP to opt out
  • Reply HELP for assistance
7. Chapter Responsibility
Each chapter is solely responsible for:
  • Managing its members
  • Setting and collecting dues
  • Ensuring compliance with applicable laws
Chapterly does not oversee or control chapter operations or financial decisions.
8. Termination
We may suspend or terminate your access to Chapterly at any time if you violate these Terms or misuse the Platform.
You may stop using the Platform at any time.
9. Disclaimer of Warranties
Chapterly is provided “as is” and “as available.”
We do not guarantee:
  • The Platform will be error-free
  • Continuous or uninterrupted service
  • That all features will function as expected at all times
10. Limitation of Liability
To the maximum extent permitted by law, Chapterly is not liable for:
  • Financial losses
  • Missed payments or disputes
  • Data loss or unauthorized access
  • Indirect or consequential damages
Your use of the Platform is at your own risk.
11. Changes to Terms
We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of the State of Florida.
13. Contact
Email: charlie@chapter-ly.com
Website: https://chapter-ly.com

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